You’ve spent all winter stifling your business’s potential for growth by operating on an outdated PBX. Let the transition to spring inspire you to nurture your company’s communications just as April showers do May flowers. If you want to see your business blossom this season, you’ll need a phone system with the flexibility to support collaborative productivity.
The first step in the spring cleaning process should be waving so long to your on-premises trunk—and its excessive wires—in favor of an IP-based phone system. Internet telephony boasts a more efficient mode of communication for businesses. In addition, phones that operate over a SIP standard don’t require on-site maintenance or repairs as calls are made over the Internet. Don’t you already feel less cluttered?
Step 2 is introducing unified communications (UC). This is where the sprucing up happens. The addition of a robust set of UC features will enhance your already upgraded IP-telephony system by way of several productivity-encouraging communication options. Below are examples of UC advantages that will freshen up your company’s communications:
Leverage one phone number
IP-based business telephony was made with the mobile employee in mind. Ramp up your on-the-go productivity by installing a softphone on your mobile device and remain accessible on your office phone any where you go. Including UC features, such as presence technology, on mobile devices allows colleagues to stay updated on each other’s whereabouts at all times. This way co-workers can make call transfers or reschedule conference calls, for example, with ease.
Multiple collaboration options
Whether you’re trying to reach a colleague who’s working remotely or traveling across the country, UC makes it possible to remain in touch with near real-time capability. Collaboration is made easy when leveraging features such as instant messaging and text chat. Certain scenarios—like addressing time-sensitive billing questions—require faster interactions than email offers. Employees can choose from instant messaging while in the office or text chat for reaching mobile associates.
So, take in a deep breath of fresh air and get started on your phone system spring cleaning to enjoy a more productive year.