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Case Studies – Hospitality

Willing Hotel Logo

3CX takes up residence at the new Willing Hotel in Minsk
“We had been choosing the telephony type for quite a long time, compared many brands, met the representatives of different companies, but finally decided on 3CX, as this software meets all our requirements to the best advantage.”
Oksana Vladimirovna Miakish, CEO

Best Westerns Hotel switched to 3CX

Best Western Plus Epping Forest Kicks Off Mass Migration to 3CX
“Our old PBX system was on its last legs. We wanted to move away from traditional PSTN lines and move to VoIP. On average we were spending 350 pounds per month only on line rentals of ISDN30 lines. We wanted a robust, but cost-effective solution. We briefly reviewed Avaya, Siemens and Mitel. But it was 3CX that checked all the boxes.”
Mohammad Umer, IT Manager

Best Westerns Hotel switched to 3CX

Best Western Carlton Blackpool Springboards Starboard Hotels 3CX Rollout
“The 3CX phone system has ticked all the boxes for Best Western Carlton Hotel Blackpool. Replacing the old outdated PBX has meant we no longer need expensive maintenance contracts to keep the system going, savings thousands of pounds each year. The 3CX system is very reliable. As the 2nd hotel to implement 3CX, we are confident that we will be able to use our success as a launch pad to roll out 3CX across all sites in the coming months.”
Mohammad Umer, Director of IT

7 Mile Beach Resort Logo

3CX Delivers 5 Star Telephony to Mile Beach Ressort
“It was time to migrate to an all-IP system. We needed better line quality and the advanced features to show our guests we’re taking their needs seriously. And of course, we needed a solution that would mitigate all the management and maintenance that was delaying our ability to service guests.”
Darrell Player, Network Administrator

Holiday Inn Express Case Study_logo

Holiday Inn Express Velizy Opens Strong with 3CX
“There were numerous considerations that factored into our decision to select 3CX for our new hotel. We started with the sage advice of our partners at SAMCloud, but recognized quickly that 3CX offered immense cost savings without sacrificing the features that are so important to hospitality today. We also wanted to be able to use DECT phones all around the hotel and put VoIP technology in all 111 rooms, which 3CX made incredibly easy. Simply put, the hotel industry and 3CX go hand in hand.”
Mr. Pouzet, Deputy Director

Rixos Almaty Hotel Deploys 3CX

3CX Delivers 5 Star Telephony to Rixos Almaty Hotel
“3CX Phone System is a great product. It features flexible deployment and integration, high availability and continuous software improvement. Packed with the latest technology, this is a system that has changed our approach to voice communications.
Vassily Sonn, Network Telecommunications Manager

Bastion Hotels Case Study_logo

3CX Provides Bastion Hotels with Leading Hospitality Solution
“Installation of the 3CX software went flawlessly. And changes can be done remotely, which further reduces IT labor costs.”
Marianne van der Sterren, HR manager & ICT manager

Holiday Palace Casino bets on 3CX Hosted IP PBX
A hosted virtual PBX from 3CX gives us the solution we need without the headaches of maintaining the underlying equipment ourselves. And being able to have a central phone system no matter where we are is endlessly convenient.
Andy Wiranata, Telecommunications Manager

Software PBX Boosts Telephony Performance and Reduces Costs by 80% for Lorenzo Motor Lodge
“This system does what it should. It is easy to use, it saves us money and, when other moteliers ask us what we are using, I have no hesitation in recommending it.”
Ping Liu, Proprietor, Lorenzo Motor Lodge

3CX Provides Business and Leisure for Ramada Plaza Antwerp Hotel
“The installation of 3CX Phone System in Ramada Plaza Antwerp proved to be a very successful decision, and we have since deployed 3CX in nine of our other hotel properties and head offices. We plan to roll it out to further sites, as well. By moving from traditional telephone lines to SIP, we experienced significant cost savings such as the reduction of lines and call costs, which was one of the principle reasons we switched to 3CX in the first place. We also benefited from increased functionality such as presence information, conference calling and the Web Conferencing facility.”
Seán Graham, Group IT Manager

3CX Checks-In to Hotel Piyush Palace
“3CX Phone System has provided Hotel Piyush Palace, located in Ahmedabad, India, with a modern, feature-rich PBX, in line with the five star service offered by the hotel. Hotel Piyush Palace was impressed by the quick installation of 3CX Phone System and the additional features offered by 3CX Hotel Module, which have enabled the hotel to deliver a better customer experience.”

Outdated PBX Replaced with Modern, Feature-Rich 3CX Phone System
“3CX Phone System is a winner for us. It had the flexibility to work in our environment and the capability to provide us with the features that we needed to run the property efficiently. 3CX was able to do this while at the same time being the least costly of the systems we examined and it was able to lower our monthly recurring phone bills substantially.”
Xavier Montemayor, President of Rancho Viejo Resort & Country Club

Unsupported Nortel PBX Replaced with 3CX Phone System in Belgian Hotel
“3CX Phone System was a breath of fresh air – not only was it competitively priced but installation was a breeze! The flexibility for easy, low cost future expansion and the feeling of being free from expensive maintenance contracts and no longer being tied in to a particular vendor is second to none.”
Luc Daneels, Managing Director

3CX Carves up the Competition with Infrastructure, Administration Savings and Hotel Features
“The fact that I could install 3CX Phone System on the existing Windows Server was a great advantage. Rather than buying a “black box“, I could leverage my Windows skills to administer the phone system and greatly reduce the administration time of the PBX.”
Stefan Pfender, CEO

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