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Case Studies – Services

Siberian Leasing Company

3CX thaws out Siberian Leasing Company’s customer service woes
“Our customers have offices all over Russia, with some being in quite remote locations. We had to be able to rely on our phone system to reach each of these customers and arrange the delivery of their equipment in a timely manner. This was becoming difficult over the traditional landlines.”
Denis UlanovskyIT Director

3CX and Witec Send Multicidades Viagens e Turismo Into the Cloud
“The time for change was high with our Edgevox system. We did not have high availability, technical support was always delayed, and there was a lack of features that drastically reduced our ability to communicate, like the status of other extensions, for instance. We found that 3CX not only saved us money on our previous budget, but we were still able to migrate to the cloud with the stability and support we were looking for.”
Fernando Doro, IT Manager

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3CX and 3C Technology Delivers Smooth Sailing Solution for Subtech Group
“We briefly considered phone systems from Panasonic, Samsung and Telkom. But seeing the proposed functionality from 3CX, and recognizing the flexibility it could bring to our work environment, made the choice clear. 3CX offers a cost-effective, turnkey solution that provides us the ability to remotely roll extensions out to projects at the drop of a hat. And by mostly using the softphones, we were able to slash hardware costs up front too.”
Ralph Kerwan, Group IT Manager

VM Office maximized it's communication capabilities with 3CX

3CX Delivers Big Boost for Belgian Company VM Office
“The divestment in our former system was a unique opportunity for VM Office to explore new solutions. We wanted to find another great solution, but were hopeful that we could find a more cost-effective answer as well. And with one employee fielding requests from upwards of 15 clients on a daily basis, we required a solution that would maximize our communications capabilities.”
Koen Wuyts, Owner

3CX Helps Avignon Tourisme Take Flight
“Prior to 3CX, we had one PBX per establishment. Our previous system was not adapted to the new uses of telephony and was too expensive in operation.”
Pascal Borel, Spokesperson

3CX 's Flexible Communications Solution chosen by Monitor Administrators

3CX Installation Gives Monitor Administrators the Freedom to Grow
“Under our previous system, we were experiencing inexplicable SIP related issues with RFOs that, frankly, made no sense. We wanted to find a solution that would give us freedom from complex maintenance and management, fewer vendor restrictions on SIP phones and license allocation. With 3CX, we have gotten that freedom—in cost, management, and maintenance. This will allow us to provide better service and give us the flexibility we need to stay agile and grow in our fast-paced industry.”
Jordan Daniel, IT Manager

UFCV moves to 3CX

Telerys Communication and 3CX Partner to Provide a Centralized, Comprehensive Solution for UFCV
“3CX is an all-inclusive telephone system based on an “on-the-go” cost structure: the cost of simultaneous calls, independent of the number of users, which is often the pricing policy’s approach. Moreover, the price of compatible SIP phones is attractive compared to those of proprietors of traditional PBXs. We also wanted a central system that specifically supported Microsoft Hyper-V virtualization and strong integration with Microsoft desktop technologies, making 3CX an easy choice.”
Christophe Putoud, Director of Information Systems

3CX replaces UCM's NEC PBX

3CX and Simpletech Together Deliver Transformative Telephony Solution to UCM
“We have been very careful in choosing a new communication system for our sales and customer service call center. 3CX is a flexible, scalable and secure solution. Running 3CX on a virtual server allows us not to be tied to a particular type of hardware. Having this kind of flexibility and redundancy is critical in a fast-paced operation.”
Julio Blanco, IT Supervisor

3CX - The right telephony solution for Meritis

French Consulting Firm, Meritis, Finds the Right Telephony Solution with 3CX
“Our previous system was too expensive for the services it provided, and we desperately required a system that corresponded to our connection, so as not to lose it. We heard that 3CX was easy to use, had reactive support, and it was clear to me right away that 3CX was the solution that most capably integrated to suit our specific needs.”
Laurent Plagnes, Network Telecommunications Manager

United Insurance moves to 3CX and prepares for Future Growth

United Insurance Company Preps for Future Growth with Move to 3CX
“We chose 3CX as it is a fully capable and functional unified communications solution that will satisfy all our current and future communications needs. In addition, when comparing 3CX to other UC solutions, it is extremely a cost-effective solution in terms of licensing and maintenance costs. They charge per simultaneous calls so you can grow in your licence as your business expands.”
 Ibrahim Al-Suht, IT Manager

Mypark chooses 3CX's PBX Solution

3CX Helps Mypark Find an Affordable, Flexible Phone System
“The migration from our analog system to VoIP, apart from the savings realized in terms of investments and deployment costs, has greatly improved the customer’s experience in regards to our services. Communication with the users is now of exceptional audio quality despite the difficult acoustic conditions in our underground parkings.”
Pierre-Henri Laureyssens, Site Manager

3CX's Flexible PBX Solution for Sentera Group

3CX Provides Sentera with Flexible, Affordable Telephony Solution
“With 3CX, the organization’s communications just flow. User groups, departments, wherever needed, employees are always reachable via the same system.”
Joe Raskin, Network Telecommunications Manager

Mobility and Customer Service Enhanced at CMC Motors with 3CX IP PBX

3CX Accelerates Communications, Enhances Mobility at CMC Motors
“The best part of the solution is the security of having a second connection that can provide a back up to the main connection, making the system more reliable. Up to date hardware has also been a bonus, allowing us to have the latest up to date features without any extra cost to our previous system.”
Paul Holmes, Managing Director

3CX Provides Mobility and Boosts Productivity for ExpoForum International

ExpoForum International Advances to Unified Communications with 3CX
“We were very careful in choosing a new communication system. 3CX was tested for almost 4 months and proved to be a very good choice from the point of view of technology, while cutting our costs as well.”
Alexey Koltsov, Sector Manager

Phoning Santé Replaces Autocom PBX with 3CX

3CX Removes Wires, Deskphones and High Costs at Phoning Santé
“3CX enabled us to get rid of wires and old-fashioned headsets, and call routing made our operation more efficient. When a patient calls, I know whom that person wishes to contact, and I can see that it goes through.”
Valérie Debost, Network Telecommunications Manager

MelloStudio replaces their Panasonic PBX with 3CX

3CX Orchestrates Unified Communications at Mello Studio
“3CX has transformed the way our business operates! 3CX offers the best way to keep all communications unified and at a fraction of the regular costs. Our team is a mixture of in-house staff as well as multinational freelancers, and the fact that we can share all of our creative ideas together has been one of the most useful tools that keeps us on top of our game. 3CX is a dream come true!”
Hashim Al Alawi, Managing Director

AirFrance Russia Replaces their Asterisk PBX with 3CX

3CX Cuts Soaring Communications Costs at AirFrance Russia
“3CX PRO brings us the full functionality of modern telecom services with lower investment costs than competitor solutions, and it is easy to configure to our business needs.”
Manuel Caffiaux, Head of Telecom Department

3CX Warrants Improved Communications at Law Firm Sojuzpatent
“This solution allowed us to expand the capabilities of existing system, increase fault tolerance, and to provide the implementation of new phone system services that meet today’s business requirements. 3CX has provided the communications support to help develop our business and we have been able to achieve cost-effective scaling.”
Dmitriy Vadimovich Grigoriev, Head of IT

MyMall

MyMall Connects to Consumers with 3CX Pro Edition
“3CX is the future of telecommunications. It’s a reliable system that caters to the needs of a modern organization and supports our management in every way.”
Ekaterina Panayi, MyMall Assistant Manager

Innstant Travel bolsters global network with 3CX
“3CX is a powerful and easy-to-maintain phone solution. And, with our many offices around the world, 3CX is saving us a lot of money.”
Michal Stojak, Senior Executive

Axivas Achieves Cutting-Edge Communications with 3CX Pro
“With the implementation of 3CX we were able to replace the traditional and costly Siemens system fast and easy. The seamless migration was realized successfully with no losses. And the new system is high-performance, cost-efficient, professional yet uncomplicated.”
Jörg Schwarz, Axivas CIO

Travel Professional Group Slashes Costs with 3CX PRO
“With 3CX PRO, we no longer needed to outsource PBX management or incur any other extra expenses. What’s more, all our branch offices are now connected with free instant communications. And we make extensive use of Web conferencing for training and consulting.”
Dmitriy Gabrielyan, IT Director

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3CX Teaches The Art of a Software-based IP PBX
“We are extremely pleased with the system so far; it’s reliable, filled with features and most importantly cost effective, the value for money is next to none. It was easy to set up, configuration was a walk in the park, roll out was swift and maintenance is a charm. In addition the entire Hochanda team is very pleased with system and have a firm belief that it will continue to satisfy our needs further down the line.”
Craig Norris, Head of IT

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3CX Phone System Provides Fast Return on Investments for Trenkwalder
“We are very satisfied about our new infrastructure based on 3CX Phone System. This software-based PBX for Windows has allowed us to slash the cost of acquisition, installation, maintenance and utilization of our phone system, while at the same time boosting our employees productivity, due to the fact that they are available on their extension wherever they are. The flexibility and the high level of innovation of 3CX Phone System have revealed essential to provide value added services to our customers, granting a short-term return on investment.”
Alessandro Speca, IT & Telecommunications Manager

Mountain Rescue Team of Puchberg am Schneeberg

3CX Phone System Provides Safety on the Austrian Slopes
“Our squad leaders are on call around the clock, this team consists of about 10 people who take turns on a weekly basis. Up until now, our landline was redirected to a mobile number, which was redirected again to the mobile phone of the squad leader on duty.”
Lukas Danninger, Director

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Horizon Housing at home with 3CX Phone System
“Horizon Housing, based in Queensland, Australia, immediately noticed an improvement in the ease of communication between staff and customers with 3CX Phone System. The affordable housing provider was impressed by the swift and easy transition to 3CX Phone System, which has led to a reduction in telecoms costs and improved productivity.”
A & S Tech Pty Ltd

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Austrian Logistics Company 3LOG Cuts Its Telephony Costs by 80 % with 3CX Phone System
“3CX Phone System is a very flexible and reliable phone solution,” Mr. Kopp said, “and the features are more than enough for us. With the online interfaces, we get all system functions everywhere!You see the caller’s number and company when a call comes in, which has helped us improve our customer service tremendously.”
Thomas Kopp, CEO

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METO FENIX Marks Down Its Annual Telephony Costs By 30% with 3CX Phone System
“METO FENIX selected 3CX Phone System, the most competent, reliable and flexible VoIP PBX on the market. 3CX Phone System is an easy and flexible Microsoft-based solution that integrates perfectly into our existing infrastructure and totally fits our needs.”
Ilija Medic, CEO

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Pluss Choose 3CX Phone System to Expand Operations
“We recommend 3CX Phone System to all businesses. You’re not just purchasing a state-of-the-art PBX, but are joining a community that provides support right when you need it.”
Martin Langmaid, Server and Network Architect

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RE/MAX Brokerage saves $80,000 with 3CX Phone System
“3CX was remarkably flexible and easy to install. It was also extremely simple to manage and being able to run 3CX on Windows Server offers great peace of mind.”
Dustin Adam, Director of IT

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3CX Helps UK Company Achieve Business Goals to Expand with Mobility
“3CX allows medium-sized businesses to work on a corporate scale. Fantastic!”
David Buckley, Network Manager

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Dutch Advertising Agency Chucks Linux-based IP PBX for Easier to Manage 3CX VoIP Phone System
“We don’t understand VOIP, but we understand 3CX.”
NO TOMATO, Creative Team

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Faith Builders sees Important Scalability and Cost-saving Benefits from Adopting 3CX IP PBX
“3CX Phone System met our organization’s specific need with a timely solution. We are delighted to see their commitment to on-going development and feature additions. We have found this system an excellent fit for our organization’s telecommunications needs.”
Ryan Zook, Network Manager

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