Since being incorporated just seven years ago, Campinas, Sao Paulo-based Ascenty has quickly risen through the ranks and become the largest data center provider in Brazil. It provides best-in class services ranging from cloud computing, colocation, managed services, security and connectivity solutions for thousands of Brazilian businesses.
But due to the rapid ascension of the organization, IT Manager Fabio Trimarco found that Ascenty had quickly outgrown its Asterisk-based telephone system. With four data centers and three more now under construction, Trimarco recognized that the operating faults and poor redundancy of an Asterisk-based system, as well as the cost of additional support, was likely to start hindering the growth of the company.
After briefly considering switching to Cisco’s Call Manager, Fabio Trimarco selected to leverage 3CX for several reasons. 3CX provided superior customer support at a fraction of the price. And because 3CX operates on popular platforms, installation took just a few hours, required no additional training and no downtime—especially critical for a data center provider that needs to be able to service clients in real-time, around the clock.
Within just a few hours, Ascenty had installed and deployed their new VoIP solution. Fabio Trimarco recognized the benefits immediately.
“With 3CX, we gained a new platform of high availability VoIP, easy system administration and advanced communications features that allow for greater mobility. Now we can provide our teams with more quality telecommunications capabilities and respond quickly to attend to the needs of our customers.”
Lower Costs, Higher Productivity
After successful deployment, by 3CX Platinum Partner Witec, Ascenty’s 200 IP phones were seamlessly integrated to provide convenient communications instantly. The company was able to reduce its telephony costs by 20 percent and provide employees the opportunity to increase their mobility.
About 3CX (www.3cx.com)
3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.
With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.
50,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.
About Witec (www.witec.com.br)
WITEC IT Solutions is an IT company specialized in network infrastructure and telecom. With more than 10 years of experience in the IT market, and technical staff certified in 3CX, analog PBX, IP PBX, Server Virtualization, App Virtualization, Amazon AWS, Microsoft Azure, Cabling, Security solutions and consulting. Visit Witec IT Solutions on Facebook.