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- Dec 19, 2011
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I have a 3cx v12.x box running on a Windows 7 pro 64bit hyper-v vm with 4gb ram, the vm host is running server 2012 r2, it's a dell pe t630, calls come in thru a Patton SmartNode SN4912/JO/RUI gateway that basically takes pots lines and turns them into sip trunks for the phone system.
Voicemails intermittently come in blank, as in silent. It may be a 2 minute voicemail, but it's 2 min's of silence. This occurs whether I check the voicemail directly on the phone or as a vmail 2 email attachment. I believe I've even checked in the vmail folder on 3cx and the actual wav file is blank too.
Any thoughts on how to resolve this?
Voicemails intermittently come in blank, as in silent. It may be a 2 minute voicemail, but it's 2 min's of silence. This occurs whether I check the voicemail directly on the phone or as a vmail 2 email attachment. I believe I've even checked in the vmail folder on 3cx and the actual wav file is blank too.
Any thoughts on how to resolve this?