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Debian Management Console Service Won't Start

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tecnoinfo

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I no longer have access to the console, it gives me a server error

3cxlogin.jpg


I edited the file /lib/systemd/system/3CXPhoneSystemMC01.service
setting the parameter TimeoutStartSec = 600
as recommended in other posts, but nothing

does anyone have any advice?

3cx is debian 8 SO installed in VM Hyperv
in the last 4 months it has always worked without problems


Thanks
 
can you go onto the debian via ssh and type
apt-get update
apt-get install 3cxpbx

plz snapshot hos before execution (just in case...)
 
can you go onto the debian via ssh and type
apt-get update
apt-get install 3cxpbx

plz snapshot hos before execution (just in case...)


already done, nothing has changed. :(
 
does it update any packages on your host while running the statement?
 
I can also reinstall everything but I have only an old backup.
and when I try to backup the backup via SSH
I get this error:

root@aigespbx:~# sudo -u phonesystem /usr/sbin/3CXBackupCmd --file=backuptest.zip --options=ALL --log=/tmp/backuptest.log

TCX.Configuration.Exceptions.PhoneSystemException: ConfigServer is not connected
at TCX.Configuration.PhoneSystem.Connect()
at TCX.Configuration.PhoneSystem.get_Root()
at GenericUtilsNet.ApplicationConfiguration.get_PhoneSystemRoot()
at BackupCmd.Program.Main(String[] args)
root@aigespbx:~#
 
does it update any packages on your host while running the statement?

Code:
root@aigespbx:~#  apt-get update
Trovato http://downloads.3cx.com jessie-testing InRelease
Scaricamento di:1 http://security.debian.org jessie/updates InRelease [63.1 kB]
Trovato http://downloads.3cx.com  InRelease
Trovato http://downloads.3cx.com jessie-testing/main amd64 Packages
Scaricamento di:2 http://security.debian.org jessie/updates/main Sources [216 kB]
Ign http://httpredir.debian.org jessie InRelease
Trovato http://downloads.3cx.com  Packages
Scaricamento di:3 http://httpredir.debian.org jessie-updates InRelease [145 kB]
Scaricamento di:4 http://security.debian.org jessie/updates/main amd64 Packages [514 kB]
Trovato http://security.debian.org jessie/updates/main Translation-en
Trovato http://httpredir.debian.org jessie Release.gpg
Ign http://downloads.3cx.com jessie-testing/main Translation-it_CH
Ign http://downloads.3cx.com jessie-testing/main Translation-it
Ign http://downloads.3cx.com jessie-testing/main Translation-en
Trovato http://httpredir.debian.org jessie Release
Ign http://downloads.3cx.com  Translation-it_CH
Ign http://downloads.3cx.com  Translation-it
Ign http://downloads.3cx.com  Translation-en
Trovato http://httpredir.debian.org jessie-updates/main Sources
Scaricamento di:5 http://httpredir.debian.org jessie-updates/main amd64 Packages/DiffIndex [10.9 kB]
Scaricamento di:6 http://httpredir.debian.org jessie-updates/main Translation-en/DiffIndex [3'688 B]
Trovato http://httpredir.debian.org jessie/main Sources
Trovato http://httpredir.debian.org jessie/main amd64 Packages
Trovato http://httpredir.debian.org jessie/main Translation-it
Trovato http://httpredir.debian.org jessie/main Translation-en
Recuperati 952 kB in 6s (140 kB/s)
Lettura elenco dei pacchetti... Fatto
root@aigespbx:~# apt-get upgrade 3cxpbx
Lettura elenco dei pacchetti... Fatto
Generazione albero delle dipendenze
Lettura informazioni sullo stato... Fatto
Calcolo dell'aggiornamento... 3cxpbx è già alla versione più recente.
Eseguito
I seguenti pacchetti sono stati mantenuti alla versione attuale:
  linux-image-amd64
0 aggiornati, 0 installati, 0 da rimuovere e 1 non aggiornati.
 
you seam to have a stopped service which is called config service it self
 
I discovered that postgresql starts and then goes off. Perhaps this is the problem.
does anyone have any idea how to solve?
 
I've had this happen twice, both times when creating an extension (and probably some specific misc steps during that). first time was on debian 8, and I rebooted the appliance. Ended up having to reinstall 3cx. Luckily I did have a recent backup.
Second time was on debian 9, did not restart the appliance, instead typed this
systemctl start 3CXPhoneSystemMC01
directly into the console. After that it worked again.
 
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