ANJOTI
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- Mar 16, 2018
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Hi,
today I was try to dial and the Windows dialler shows a msg like 'server error', after tries to connect to console, shows a red message 'server error'.
Since its a GCloud Linux, connecting througt SSH and running the command 'service 3CX* status' show only one service '3CXPhoneSystemMC01.service' as down.
>>> How to fix it?
>>> There is a way to debug what happened?
>>> There is a way to self-restart when that happens
today I was try to dial and the Windows dialler shows a msg like 'server error', after tries to connect to console, shows a red message 'server error'.
Since its a GCloud Linux, connecting througt SSH and running the command 'service 3CX* status' show only one service '3CXPhoneSystemMC01.service' as down.
>>> How to fix it?
>>> There is a way to debug what happened?
>>> There is a way to self-restart when that happens
Code:
● 3CXPhoneSystem01.service - 3CX PhoneSystem 01 SIP Server
Loaded: loaded (/lib/systemd/system/3CXPhoneSystem01.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-03-16 12:08:59 -03; 5 days ago
Process: 20119 ExecStopPost=/bin/rm -f /var/run/phonesystem/3CXPhoneSystem01.pid (code=exited, status=0/SUCCESS)
Main PID: 20135 (3CXPhoneSystem)
Tasks: 18 (limit: 4915)
CGroup: /system.slice/3CXPhoneSystem01.service
└─20135 /usr/sbin/3CXPhoneSystem -p /var/run/phonesystem/3CXPhoneSystem01.pid /var/lib/3cxpbx/Instance1/
Bin/3CXPhoneSystem.ini
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
● 3CXIVR01.service - 3CX PhoneSystem 01 IVR Server
Loaded: loaded (/lib/systemd/system/3CXIVR01.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-03-16 12:09:00 -03; 5 days ago
Process: 20113 ExecStopPost=/bin/rm -f /var/run/phonesystem/3CXIVR01.pid (code=exited, status=0/SUCCESS)
Main PID: 20154 (3CXIVR)
Tasks: 15 (limit: 4915)
CGroup: /system.slice/3CXIVR01.service
└─20154 /usr/sbin/3CXIVR -n -p /var/run/phonesystem/3CXIVR01.pid -c /var/lib/3cxpbx/Instance1/Bin/3CXPho
neSystem.ini
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
● 3CXSystemService01.service - 3CX PhoneSystem 01 System Server
Loaded: loaded (/lib/systemd/system/3CXSystemService01.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-03-09 16:52:09 -03; 1 weeks 5 days ago
Main PID: 804 (3cxSystemServic)
Tasks: 26 (limit: 4915)
CGroup: /system.slice/3CXSystemService01.service
└─804 /usr/lib/3cxpbx/3cxSystemService -p /var/run/phonesystem/3CXSystemService01.pid /var/lib/3cxpbx/In
stance1/Bin
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
● 3CXTunnel01.service - 3CX PhoneSystem 01 SIP/RTP Tunneling Proxy
Loaded: loaded (/lib/systemd/system/3CXTunnel01.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-03-16 12:09:02 -03; 5 days ago
Process: 20182 ExecStopPost=/bin/rm -f /var/run/phonesystem/3CXTunnel01.pid (code=exited, status=0/SUCCESS)
Main PID: 20197 (3CXTunnel)
Tasks: 14 (limit: 4915)
CGroup: /system.slice/3CXTunnel01.service
└─20197 /usr/sbin/3CXTunnel -n -p /var/run/phonesystem/3CXTunnel01.pid -c /var/lib/3cxpbx/Instance1/Bin/
3CXPhoneSystem.ini
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
● 3CXPhoneSystemMC01.service - 3CX PhoneSystem 01 Management Console
Loaded: loaded (/lib/systemd/system/3CXPhoneSystemMC01.service; enabled; vendor preset: enabled)
Active: failed (Result: signal) since Sat 2018-03-17 20:53:19 -03; 4 days ago
Process: 9212 ExecStopPost=/bin/rm -f /var/run/phonesystem/management_console01.socket (code=exited, status=0/SUC
CESS)
Process: 9168 ExecStopPost=/bin/rm -f /var/run/phonesystem/3CXPhoneSystemMC01.pid (code=exited, status=0/SUCCESS)
Main PID: 806 (code=killed, signal=KILL)
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
● 3CXEventNotificationManager.service - 3CX Event Notification Manager
Loaded: loaded (/lib/systemd/system/3CXEventNotificationManager.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-03-09 16:52:07 -03; 1 weeks 5 days ago
Main PID: 462 (CloudServicesWa)
Tasks: 20 (limit: 4915)
CGroup: /system.slice/3CXEventNotificationManager.service
└─462 /usr/lib/3cxpbx/CloudServicesWatcher -p /var/run/phonesystem/3CXEventNotificationManager.pid -c /v
ar/lib/3cxpbx/Bin/CloudServicesWatcher.exe.config
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
● 3CXCfgServ01.service - 3CX PhoneSystem Configuration Service
Loaded: loaded (/lib/systemd/system/3CXCfgServ01.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-03-09 16:52:08 -03; 1 weeks 5 days ago
Main PID: 789 (3CXSLDBServ)
Tasks: 15 (limit: 4915)
CGroup: /system.slice/3CXCfgServ01.service
└─789 /usr/sbin/3CXSLDBServ -n -p /var/run/phonesystem/3CXCfgServ01.pid -o /var/lib/3cxpbx/Instance1/Bin
/Objects.cls -c /var/lib/3cxpbx/Instance1/Bin/3CXPhoneSystem.ini
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
● 3CXMediaServer.service - 3CX PhoneSystem Media Server
Loaded: loaded (/lib/systemd/system/3CXMediaServer.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-03-16 12:09:23 -03; 5 days ago
Process: 20230 ExecStopPost=/bin/rm -f /var/run/phonesystem/3CXMediaServer.pid (code=exited, status=0/SUCCESS)
Main PID: 20253 (3CXMediaServer)
Tasks: 17 (limit: 4915)
CGroup: /system.slice/3CXMediaServer.service
└─20253 /usr/sbin/3CXMediaServer -n -p /var/run/phonesystem/3CXMediaServer.pid -c /var/lib/3cxpbx/Bin/3C
XPhoneSystem.ini -m /var/lib/3cxpbx/Bin/3cxmediaserver.ini
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
● 3CXAudioProvider01.service - 3CX PhoneSystem 01 Audio Provider Server
Loaded: loaded (/lib/systemd/system/3CXAudioProvider01.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-03-09 16:52:08 -03; 1 weeks 5 days ago
Main PID: 805 (3CXAudioProvide)
Tasks: 6 (limit: 4915)
CGroup: /system.slice/3CXAudioProvider01.service
└─805 /usr/sbin/3CXAudioProvider -n -p /var/run/phonesystem/3CXAudioProvider01.pid -c /var/lib/3cxpbx/In
stance1/Bin/3CXPhoneSystem.ini
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
● 3CXQueueManager01.service - 3CX PhoneSystem 01 Queue Manager Server
Loaded: loaded (/lib/systemd/system/3CXQueueManager01.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2018-03-16 12:09:04 -03; 5 days ago
Process: 20108 ExecStopPost=/bin/rm -f /var/run/phonesystem/3CXQueueManager01.pid (code=exited, status=0/SUCCESS)
Main PID: 20171 (TcxQMsrv)
Tasks: 23 (limit: 4915)
CGroup: /system.slice/3CXQueueManager01.service
└─20171 /usr/lib/3cxpbx/TcxQMsrv -p /var/run/phonesystem/3CXQueueManager01.pid /var/lib/3cxpbx/Instance1
/Bin/config.json
Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
Last edited: