• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Solved CNAM Lookup not displaying

Status
Not open for further replies.

rjm2884

Joined
Feb 21, 2018
Messages
27
Reaction score
3
Hello everyone, we have tired everything and still this is not working as expected. We use flowrout as our SIP provider and are paying them for CNAM lookup, however when calls come through they show +123 2334432 : Agent : +123 2334432 and so on.
No name no description. Has anyone encounter this problem?
 
I use Flowroute without issue. Have you done a packet capture to see if the name is indeed coming thru?
Screen Shot 2018-03-23 at 9.37.53 AM.png
 
Craig,

Thank you so much! I was able to match your inbound settings and the problem was there.
 
great!
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,406
Messages
747,502
Members
144,372
Latest member
Quantinium
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.