sc911
Free User
- Joined
- Nov 13, 2017
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Hello,
we are using hotdesking with Yealink T29G phones. (3CX V15.5.9348.3, Yealink FW 46.82.0.20 from 3CX, SBC V15.5.5932)
This works well with phones in the company network: Changing profiles is reasonable fast and has a 100% success rate.
But it does not work with phones behind a Session Border Controller: Doing the same here results in no change on the phone most of the time. Some times the status LED starts blinking red but thats all, one time I really managed to change the profile. In the management console you can see that the profile changes.
Only way to use hotdesking here is to reboot the phone after profile selection which results in a phone booting into its old profile and then, after about one minute, switching to the new one.
Is there anything we can do about this? Anyone having this problem too?
Kind regards
sc911
we are using hotdesking with Yealink T29G phones. (3CX V15.5.9348.3, Yealink FW 46.82.0.20 from 3CX, SBC V15.5.5932)
This works well with phones in the company network: Changing profiles is reasonable fast and has a 100% success rate.
But it does not work with phones behind a Session Border Controller: Doing the same here results in no change on the phone most of the time. Some times the status LED starts blinking red but thats all, one time I really managed to change the profile. In the management console you can see that the profile changes.
Only way to use hotdesking here is to reboot the phone after profile selection which results in a phone booting into its old profile and then, after about one minute, switching to the new one.
Is there anything we can do about this? Anyone having this problem too?
Kind regards
sc911