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- Oct 9, 2017
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Good Day,
We have created a new call flow for a client When the call Transfers between IVR / Queue or IVR to Voicemail
For like one second before our on hold music starts it plays the default hold music.
Can anyone confirm why the system does this and how i could remove it.
Thanks
We have created a new call flow for a client When the call Transfers between IVR / Queue or IVR to Voicemail
For like one second before our on hold music starts it plays the default hold music.
Can anyone confirm why the system does this and how i could remove it.
Thanks