benratty
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- May 23, 2011
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I have got two of my 3CX systems on Windows 10 machines, one of them has latest Windows updates the other doesn't yet.
The one with the latest Windows updates keeps stopping the Queue Manager Service about every 1 hour ish, it starts again but then stops again later.
Event viewer
The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
LOG: could not receive data from client: No connection could be made because the target machine actively refused it.
---------------------------------
Fault bucket 1860698872638643312, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: TcxQMsrv.exe
P2: 15.5.10244.4
P3: 5ab270fa
P4: CRYPT32.dll
P5: 10.0.17134.1
P6: 01d34162
P7: c0000005
P8: 00000000000621f0
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2454.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B5A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B7A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B78.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B89.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TcxQMsrv.exe_25b96d6bcc50843c798be16cd3b370f40547_16e004c1_18b92f70
Analysis symbol:
Rechecking for solution: 0
Report Id: c1534e7d-6207-46c1-a6b8-94735fe21992
Report Status: 268435456
Hashed bucket: a3dff7e7da9c0aab09d287c429989c70
Cab Guid: 0
-------------------
Faulting application name: TcxQMsrv.exe, version: 15.5.10244.4, time stamp: 0x5ab270fa
Faulting module name: CRYPT32.dll, version: 10.0.17134.1, time stamp: 0x01d34162
Exception code: 0xc0000005
Fault offset: 0x00000000000621f0
Faulting process id: 0xb0
Faulting application start time: 0x01d3f33473824893
Faulting application path: C:\Program Files\3CX Phone System\Instance1\Bin\TcxQMsrv.exe
Faulting module path: C:\WINDOWS\System32\CRYPT32.dll
Report Id: c1534e7d-6207-46c1-a6b8-94735fe21992
Faulting package full name:
Faulting package-relative application ID:
The one with the latest Windows updates keeps stopping the Queue Manager Service about every 1 hour ish, it starts again but then stops again later.
Event viewer
The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
LOG: could not receive data from client: No connection could be made because the target machine actively refused it.
---------------------------------
Fault bucket 1860698872638643312, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: TcxQMsrv.exe
P2: 15.5.10244.4
P3: 5ab270fa
P4: CRYPT32.dll
P5: 10.0.17134.1
P6: 01d34162
P7: c0000005
P8: 00000000000621f0
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2454.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B5A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B7A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B78.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B89.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TcxQMsrv.exe_25b96d6bcc50843c798be16cd3b370f40547_16e004c1_18b92f70
Analysis symbol:
Rechecking for solution: 0
Report Id: c1534e7d-6207-46c1-a6b8-94735fe21992
Report Status: 268435456
Hashed bucket: a3dff7e7da9c0aab09d287c429989c70
Cab Guid: 0
-------------------
Faulting application name: TcxQMsrv.exe, version: 15.5.10244.4, time stamp: 0x5ab270fa
Faulting module name: CRYPT32.dll, version: 10.0.17134.1, time stamp: 0x01d34162
Exception code: 0xc0000005
Fault offset: 0x00000000000621f0
Faulting process id: 0xb0
Faulting application start time: 0x01d3f33473824893
Faulting application path: C:\Program Files\3CX Phone System\Instance1\Bin\TcxQMsrv.exe
Faulting module path: C:\WINDOWS\System32\CRYPT32.dll
Report Id: c1534e7d-6207-46c1-a6b8-94735fe21992
Faulting package full name:
Faulting package-relative application ID: