- Joined
- Jan 26, 2017
- Messages
- 10
- Reaction score
- 1
Hi,
We are getting an odd error when calling one specific external number. The call rings once then fails with Server Internal Error displayed on the handset.
I've replaced the external number with nnnnnnnnnnn because it's a valid working number - I can call it fine from my mobile!
Activity log shows the following:
05/24/2018 5:05:34 PM - Call to T:Line:10000>>nnnnnnnnnnn@[Dev:sip:[email protected]:5060] from L:1954.1[Extn:289] failed, cause: Cause: 503 Service Unavailable/INVITE from xx.xx.xx.xx:5060
05/24/2018 5:05:34 PM - Exception: ParseException E:\jenkins\workspace\15.5SP4\SPBuild\Sources\3rdParty\Resiprocate\rutil/ParseBuffer.hxx:230, Parse failed unexpected eof in context:
nnnnnnnnnnn
^
@ E:\jenkins\workspace\15.5SP4\SPBuild\Sources\3rdParty\Resiprocate\rutil/ParseBuffer.hxx:230
System is 15.5, ISDN trunk via a Patton Smartnode. All other calls work fine.
Any ideas?
Thanks,
Dan
We are getting an odd error when calling one specific external number. The call rings once then fails with Server Internal Error displayed on the handset.
I've replaced the external number with nnnnnnnnnnn because it's a valid working number - I can call it fine from my mobile!
Activity log shows the following:
05/24/2018 5:05:34 PM - Call to T:Line:10000>>nnnnnnnnnnn@[Dev:sip:[email protected]:5060] from L:1954.1[Extn:289] failed, cause: Cause: 503 Service Unavailable/INVITE from xx.xx.xx.xx:5060
05/24/2018 5:05:34 PM - Exception: ParseException E:\jenkins\workspace\15.5SP4\SPBuild\Sources\3rdParty\Resiprocate\rutil/ParseBuffer.hxx:230, Parse failed unexpected eof in context:
nnnnnnnnnnn
^
@ E:\jenkins\workspace\15.5SP4\SPBuild\Sources\3rdParty\Resiprocate\rutil/ParseBuffer.hxx:230
System is 15.5, ISDN trunk via a Patton Smartnode. All other calls work fine.
Any ideas?
Thanks,
Dan