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- May 23, 2018
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Hello 3cx Member
I have questioned how to set this scenario with digital receptionist
let say we have a sales department and customer support department each department
have four extensions for example
how to set digital receptionist if one extension busy transfer the incoming call to next one
so when Caller press 2 for sales should check what ext is free and route the call
I have questioned how to set this scenario with digital receptionist
let say we have a sales department and customer support department each department
have four extensions for example
how to set digital receptionist if one extension busy transfer the incoming call to next one
so when Caller press 2 for sales should check what ext is free and route the call