- Joined
- May 24, 2018
- Messages
- 15
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- 1
Hey guys,
Does anyone know how to manage user extensions with access to switchboard? Meaning if I have the receptionist softphone in windows, and I click the 3 dots at the top -> Receptionist View. Here I thought I was supposed to see all calls. Obviously I'm missing something because it only shows active calls on their phone.
How do I give them access to see all calls in the company that are currently parked? I also need to give some other people access.
Basically, how do I see the parking lot, so when end users use their softphone via windows or the switchboard, they can see whose parked and in which orbit?
Does anyone know how to manage user extensions with access to switchboard? Meaning if I have the receptionist softphone in windows, and I click the 3 dots at the top -> Receptionist View. Here I thought I was supposed to see all calls. Obviously I'm missing something because it only shows active calls on their phone.
How do I give them access to see all calls in the company that are currently parked? I also need to give some other people access.
Basically, how do I see the parking lot, so when end users use their softphone via windows or the switchboard, they can see whose parked and in which orbit?