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- Jun 21, 2018
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Hello,
Since I've updated my 3CX to v15.5.0, I'm not automatically logged out from queue when I'm in "Do Not Disturb" mode. I've checked "Set to Available during office hours" (so that 3CX is changing my status to "Do Not Disturb" outside the office hours and to "Available" inside the office hours), which is working fine. But I've also checked "Log out from queues" (when in "Do Not Disturb" mode), and that's not happening.
What could be the problem?
Thanks in advance!
Since I've updated my 3CX to v15.5.0, I'm not automatically logged out from queue when I'm in "Do Not Disturb" mode. I've checked "Set to Available during office hours" (so that 3CX is changing my status to "Do Not Disturb" outside the office hours and to "Available" inside the office hours), which is working fine. But I've also checked "Log out from queues" (when in "Do Not Disturb" mode), and that's not happening.
What could be the problem?
Thanks in advance!