DNA Syteembeheer
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- Joined
- Jun 21, 2018
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Hi Guys,
We use 3cx for our telephony. currently we are using version 15.5.
A few months ago we had a problem with the hardphones. The sound quality was very poor. For this we have installed an SBC on a windows server. Then the sound quality was much better. However, we now have different problems with the hardphones. when we receive a call, the line sometimes stops completely. or the connection dropsed after 20 seconds.
I have looked into the log files of the sbc and come across these error messages.
Error reading from RTP socket 496, {RS: 58192}: error 10054
Has no registered RTP session for local destination 10.199.116.196:12704
Error reading from RTP socket 488, {RS: 58188}: error 10054
Can someone tell us what goes wrong. And how I can fix this.
Kind regards.
We use 3cx for our telephony. currently we are using version 15.5.
A few months ago we had a problem with the hardphones. The sound quality was very poor. For this we have installed an SBC on a windows server. Then the sound quality was much better. However, we now have different problems with the hardphones. when we receive a call, the line sometimes stops completely. or the connection dropsed after 20 seconds.
I have looked into the log files of the sbc and come across these error messages.
Error reading from RTP socket 496, {RS: 58192}: error 10054
Has no registered RTP session for local destination 10.199.116.196:12704
Error reading from RTP socket 488, {RS: 58188}: error 10054
Can someone tell us what goes wrong. And how I can fix this.
Kind regards.