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Hi all, need some advice here.
I've been looking in the posts but could not find recent information about my question.
We have 1 trunk with 3 different DIDs.
Say there will be 1 phone in this set up.
When receiving an incoming call, we need to see on the phone line keys which DID has been called.
Also, when making a call, we'd like to be able to select a DID (with the same line keys?) so the correct outgoing phone number will be shown on the receiver's phone.
Is this possible ? I see on the BLF sheet in the phone config screen there is a Line Key field but I don't get the purpose of this… Maybe it's something different…
Also, I suspect things are even more difficult as we are speaking about 1 trunk with 3 DID's. Maybe this scenario would be more easy to set up with 3 trunks with 1 DID each ?
Thanks in advance for your help !
Thomas
I've been looking in the posts but could not find recent information about my question.
We have 1 trunk with 3 different DIDs.
Say there will be 1 phone in this set up.
When receiving an incoming call, we need to see on the phone line keys which DID has been called.
Also, when making a call, we'd like to be able to select a DID (with the same line keys?) so the correct outgoing phone number will be shown on the receiver's phone.
Is this possible ? I see on the BLF sheet in the phone config screen there is a Line Key field but I don't get the purpose of this… Maybe it's something different…
Also, I suspect things are even more difficult as we are speaking about 1 trunk with 3 DID's. Maybe this scenario would be more easy to set up with 3 trunks with 1 DID each ?
Thanks in advance for your help !
Thomas