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Cloud Hosted PBX - Local Internet Outage

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Emily Frank

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Is there a way to have 3CX automatically send calls to an external line if the phone assigned to the extension is offline? We host on Azure but if our network goes down locally we still want to be able to get calls routed to our cell phones.
 
Option 2: Install the 3CX App on your smartphones and run them over 4G/LTE direct to your cloud instance while your local internet is out :)
 
Use the unregistered status in available profile on the extension to forward to your cell
 
Option 2: Install the 3CX App on your smartphones and run them over 4G/LTE direct to your cloud instance while your local internet is out :)
Use the unregistered status in available profile on the extension to forward to your cell
If the extensions have Push enabled and a client is registered to Push then the extensions will remain registered and the calls will not be forwarded to the unregistered or busy status.
If a cell phones has 4G/LTE connection then the management console can be accessed and calls redirected like that. Assign a forwarding rule to each extension to forward calls to users mobile numbers and switch extensions to that status during the internet outage.
 
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