- Joined
- Sep 22, 2017
- Messages
- 230
- Reaction score
- 10
Hi,
I'm having to deal with an issue almost daily.
When an employee leaves, we usually disable the extension in 3CX and unregister the phone via the phones web page.
But now, all the SPA 504G phones register back even though I have checked the "Disable Extension" in 3cx management console, under Options.
Also, I have removed the phone model under "Phone Provisioning" and yet the extension registers back the next day.
We are currently running v15.5 SP2
Can someone please let me know why this is happening and what can be done to resolve the issue?
Thank you.
I'm having to deal with an issue almost daily.
When an employee leaves, we usually disable the extension in 3CX and unregister the phone via the phones web page.
But now, all the SPA 504G phones register back even though I have checked the "Disable Extension" in 3cx management console, under Options.
Also, I have removed the phone model under "Phone Provisioning" and yet the extension registers back the next day.
We are currently running v15.5 SP2
Can someone please let me know why this is happening and what can be done to resolve the issue?
Thank you.