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Sending mail to Spam folder

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Mustafa isbeceren

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Hi,

My 3CX version is 15.5.0 and mail server(GMAIL) working good. But most of these mails are going to spam folder. How can i solve this ?

Thanks for helping,
Best Regards,
 
Hello @Mustafa isbeceren

Please note that this is not a 3CX issue. You need to set your email client to not categorise these emails as spam just like any other email that might be categorised as spam incorrectly.
 
Dear @YiannisH_3CX

yes there wasn't any problem before last update. i couldn't understand how it happen ?
But i will try to find solution. Thanks

@cobaltit this page about recieving SPAM mails. am i choose my 3CX mail address as trusted on my all users emails by one by ? 3CX mails must go to inbox directly.
 
yes there wasn't any problem before last update. i couldn't understand how it happen ?
But i will try to find solution. Thanks
There was nothing in the last update that could have caused this as far as i know and since the sender did not change i would not think this is a 3CX issue.
 
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