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- Jul 3, 2017
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Hello,
I have noticed a strange behavior on our Polycoms VVX 601.
Not sure if this is a 3cx-related issue, but thought of asking anyway.
We got two VVX 601's, let's say Polycom1 and Polycom2.
- Polycom1 comes straight from factory. We connect it, start taking traces and see that after it gets the latest Firmware, it wakes up and asks for file 000000000000-directory.xml via HTTP. 3cx responds, and Polycom1 gets the company's directory list. Later on, Polycom1 also asks for file <MAC>-directory.cfg but 3cx responds with 404 Not Found.
- Polycom2 comes straight from the factory as well. We connect it, start taking traces and notice that it only asks for <MAC>-directory.cfg. It receives a 404 Not Found response, so it never gets the company directory book.
- We factory reset Polycom1. It now only asks for <MAC-directory.cfg> as well. It never asks for 000000000000-directory.cfg so it does not get the company directory book, anymore.
Question:
What triggers a Polycom to ask for 000000000000-directory.cfg?
Is it a parameter configurable in the template?
I strongly doubt, but I would like our input, as well.
@3cxnub might have some useful input to provide here.
Thank you,
George
I have noticed a strange behavior on our Polycoms VVX 601.
Not sure if this is a 3cx-related issue, but thought of asking anyway.
We got two VVX 601's, let's say Polycom1 and Polycom2.
- Polycom1 comes straight from factory. We connect it, start taking traces and see that after it gets the latest Firmware, it wakes up and asks for file 000000000000-directory.xml via HTTP. 3cx responds, and Polycom1 gets the company's directory list. Later on, Polycom1 also asks for file <MAC>-directory.cfg but 3cx responds with 404 Not Found.
- Polycom2 comes straight from the factory as well. We connect it, start taking traces and notice that it only asks for <MAC>-directory.cfg. It receives a 404 Not Found response, so it never gets the company directory book.
- We factory reset Polycom1. It now only asks for <MAC-directory.cfg> as well. It never asks for 000000000000-directory.cfg so it does not get the company directory book, anymore.
Question:
What triggers a Polycom to ask for 000000000000-directory.cfg?
Is it a parameter configurable in the template?
I strongly doubt, but I would like our input, as well.
@3cxnub might have some useful input to provide here.
Thank you,
George
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