- Joined
- Jul 13, 2018
- Messages
- 30
- Reaction score
- 0
Hello,
We've got a professional instance of 3CX, and everything seems to be working as expected. However, none of the reports are running, they're all "initialized" when the report is created. This is exactly the same for all reports, whether set to "one off" or "scheduled" report.
It's installed on a VM in the cloud so I am getting the company who we used to create in instance for us to also investigate, however they may not find anything wrong with the VM.
Emails are working fine for voicemails etc, so i don't think it's an issue with the mail side of things.
Many thanks in advance,
We've got a professional instance of 3CX, and everything seems to be working as expected. However, none of the reports are running, they're all "initialized" when the report is created. This is exactly the same for all reports, whether set to "one off" or "scheduled" report.
It's installed on a VM in the cloud so I am getting the company who we used to create in instance for us to also investigate, however they may not find anything wrong with the VM.
Emails are working fine for voicemails etc, so i don't think it's an issue with the mail side of things.
Many thanks in advance,