- Joined
- May 31, 2018
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- 90
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As the title states, we received some Fanvil X5S phones, but 3CX is not detecting any of them as I place them on the network. I went into one of the phones and upgraded them to the latest firmware posted on the 3CX site. the firmware upgrade was successful and they still aren't showing.
We have already deployed a number of X2 and X3S phones so this does work on our network. The only thing I did differently with these was I added the MAC addresses to hotdesking when I received them on our shipping invoice. I deleted the entry for one of the phones, but it still will not show in available phones.
We use 100% hotdesking so assigning a phone to a user doesn't really help.
Any ideas?
We have already deployed a number of X2 and X3S phones so this does work on our network. The only thing I did differently with these was I added the MAC addresses to hotdesking when I received them on our shipping invoice. I deleted the entry for one of the phones, but it still will not show in available phones.
We use 100% hotdesking so assigning a phone to a user doesn't really help.
Any ideas?