Exchange
Customer
- Joined
- Nov 29, 2017
- Messages
- 12
- Reaction score
- 0
Hey All,
I'm having an odd issue here. When we place a call on hold it doesn't play our hold music, instead, it is silent and plays a terrible buzz noise about every 30 seconds. However when I place a call on park it plays the hold music fine.
I restarted all the services via the dashboard, and I'm not finding any hold music settings anywhere other than settings > music on hold settings.
Please help!
Thank you
I'm having an odd issue here. When we place a call on hold it doesn't play our hold music, instead, it is silent and plays a terrible buzz noise about every 30 seconds. However when I place a call on park it plays the hold music fine.
I restarted all the services via the dashboard, and I'm not finding any hold music settings anywhere other than settings > music on hold settings.
Please help!
Thank you