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- Aug 15, 2018
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Hello,
Hoping someone can help as I was excited to get my demo for 3CX up and running and extremely disappointed that it stopped working with 15 minutes.
I created my virtual instance on Microsoft Azure using the automated provisioning provided by 3CX. Everything completed successfully.
I setup a user and assigned a Yealink T48S successfully and was able to test voicemail for the user.
I setup a second user with their extension and plugged in a Yealink T41S to configure.
At that point, the phone would keep asking for the user name (extension number) in a loop. Clicking through the web config interface would change menus, but presented no date - no users, no phones, etc.
My T48S that was previously working is now no longer registered.
When I closed by browser and went to re-login, on the first attempt using my correct password, I received an error "Login access denied. Too many incorrect login attempts. Try later or contact the Administrator."
I have no idea why this error presented, but I'm extremely disappointed that I was about to start configuring my test system and now I randomly cannot.
If anyone can assist, it would be greatly appreciated.
Thank you,
Mike
Hoping someone can help as I was excited to get my demo for 3CX up and running and extremely disappointed that it stopped working with 15 minutes.
I created my virtual instance on Microsoft Azure using the automated provisioning provided by 3CX. Everything completed successfully.
I setup a user and assigned a Yealink T48S successfully and was able to test voicemail for the user.
I setup a second user with their extension and plugged in a Yealink T41S to configure.
At that point, the phone would keep asking for the user name (extension number) in a loop. Clicking through the web config interface would change menus, but presented no date - no users, no phones, etc.
My T48S that was previously working is now no longer registered.
When I closed by browser and went to re-login, on the first attempt using my correct password, I received an error "Login access denied. Too many incorrect login attempts. Try later or contact the Administrator."
I have no idea why this error presented, but I'm extremely disappointed that I was about to start configuring my test system and now I randomly cannot.
If anyone can assist, it would be greatly appreciated.
Thank you,
Mike