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- Sep 18, 2018
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I have been through many other forum posts but none are resolving my issue.
I have purchased maintenance which should have been active from 14th September but I get the same error message "Unable to reach 3CX License Activation Server. Confirm that your Primary DNS Server is able to resolve activation.3cx.com"
I am using Debian install with 3CX on the latest edition. I only use Google DNS as its nameserver and I have rebooted the system at least once to make sure.
/etc/interfaces = dns-nameservers 8.8.8.8
root@3cx-reliance:~# nslookup activation.3cx.com
Server: 8.8.8.8
Address: 8.8.8.8#53
Non-authoritative answer:
Name: activation.3cx.com
Address: 151.80.125.88
When I run tcpdump -nn port 53 and click "Refresh License Key Information" no data is output.
The pbx can ping and nslookup activation.3cx.com, it also uses/resolves smtp-proxy.3cx.net (which I can see when running tcpdump) but it will not refresh my license key information :-(
I am worried about what will happen to the client's PBX as this could have serious knock-on effects.
I have purchased maintenance which should have been active from 14th September but I get the same error message "Unable to reach 3CX License Activation Server. Confirm that your Primary DNS Server is able to resolve activation.3cx.com"
I am using Debian install with 3CX on the latest edition. I only use Google DNS as its nameserver and I have rebooted the system at least once to make sure.
/etc/interfaces = dns-nameservers 8.8.8.8
root@3cx-reliance:~# nslookup activation.3cx.com
Server: 8.8.8.8
Address: 8.8.8.8#53
Non-authoritative answer:
Name: activation.3cx.com
Address: 151.80.125.88
When I run tcpdump -nn port 53 and click "Refresh License Key Information" no data is output.
The pbx can ping and nslookup activation.3cx.com, it also uses/resolves smtp-proxy.3cx.net (which I can see when running tcpdump) but it will not refresh my license key information :-(
I am worried about what will happen to the client's PBX as this could have serious knock-on effects.