mbau
Customer
- Joined
- Sep 28, 2017
- Messages
- 14
- Reaction score
- 1
Hi,
It gives a possibility to detect if a call is the first time in a CFD queue?
Background: i created for every extension a queue. If a caller arrive the first time and the extension is busy, the call go after 10 seconds on a queue "ring all". If the caller want be connected anyway with the busy extension, he goes in the queue of this extension. Coz this i need to know if the caller arrive first or second time in this queue.
It gives a possibility to detect if a call is the first time in a CFD queue?
Background: i created for every extension a queue. If a caller arrive the first time and the extension is busy, the call go after 10 seconds on a queue "ring all". If the caller want be connected anyway with the busy extension, he goes in the queue of this extension. Coz this i need to know if the caller arrive first or second time in this queue.