- Joined
- Feb 27, 2007
- Messages
- 12
- Reaction score
- 1
Inbound rule will not let me select DR's for my destinations.
So I need my Inbound DID 'A' from 8AM-5PM to go to DR_Open and outside of those hours go to DR_Closed.
When doing this from 'ADD DID RULE' I can't choose DR's.
So I create the DR and assign a DID to it. When I do this I now see a new Inbound rule with the DR_Open assigned to it for both Open hours and Closed hours. Okay I'm halfway there but need to change the closed hours to go to different DR, in this case closed hours should go to DR_Closed.
Why in the world can't I choose my DID inbound rules to go to a DR?
We are using this in our remote office (read testing before using in our main office) to see if it will work for our main office. It just seems too restrictive. We currently use Fonality and before that an Intertel system. Much more flexible.
Anyway, any help would be appreciated.
So I need my Inbound DID 'A' from 8AM-5PM to go to DR_Open and outside of those hours go to DR_Closed.
When doing this from 'ADD DID RULE' I can't choose DR's.
So I create the DR and assign a DID to it. When I do this I now see a new Inbound rule with the DR_Open assigned to it for both Open hours and Closed hours. Okay I'm halfway there but need to change the closed hours to go to different DR, in this case closed hours should go to DR_Closed.
Why in the world can't I choose my DID inbound rules to go to a DR?
We are using this in our remote office (read testing before using in our main office) to see if it will work for our main office. It just seems too restrictive. We currently use Fonality and before that an Intertel system. Much more flexible.
Anyway, any help would be appreciated.