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Cannot call PSTN number get busy voice guidence

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lead1

Customer
Intermediate Cert.
Joined
Feb 3, 2014
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Hello,
I have 3CX 15 with Beronet ISDN Gateway.

The incoming call works fine but when trying to dial outside number I hear in one second "The number you are trying to call is busy, please try again later"

CDR Debug on Beronet Gateway is here. Any support would be highly appreciated.

CDR,6,SIP:192.168.1.200,ISDN:1:0,"0743128887" <sip:[email protected]>,"" <sip:[email protected]>,0743128887,09098253096,18/09/22-21:26:39,18/09/22-21:26:39,-,-,ISDN,EVENT_RELEASE_COMPLETE:65,-,-
S Busy here|REQUEST: from="0743128887" [email protected], to= "" [email protected]
I RELEASE_COMPLETE|INDICATION: port=1, channel=1, dad=7098253096, oad=0743128887, cause=65 (Bearer capability not implement.)
I SETUP|REQUEST: port=1, channel=1, dad=7098253096, oad=0743128887
D INCOMING: FROM_ID=p:3CXSIP, TO_ID=g:NTTBRI, src:10006 dest:07098253096 -- OUTGOING new_src:0743128887 new_dest:07098253096
S INVITE|INDICATION: from="0743128887" [email protected], [email protected]

Here is the Beronet Gateway Dial Plan
upload_2018-9-22_21-32-34.png
 
What does the 3Cx Activity Log look like for a failed call?
 
Thank you for the reply. Here is the 3CX activity log. 10006 is the SIP trunk user name and extension is 12

09/23/2018 8:48:51 AM - Call to T:Line:10006>>07098253096@[Dev:sip:[email protected]:5060] from L:83.1[Extn:12] failed, cause: Cause: 486 Busy here/INVITE from 192.168.1.203:5060
 
Beronet port statistic page I can see there are 19 test calls which I have placed. It looks like calls reach to gateway but not going through ISDN. Incoming calls through ISDN works fine

Ports Statistics
Port
Direction Calls Connected Avrg. Connected Time less than 10 sec.
1 SIP_TO_ISDN 19 0 00:00:00 0
1 ISDN_TO_SIP 6 0 00:00:00 0
1 SIP_TO_ANALOG 0 0 00:00:00 0
1 ANALOG_TO_SIP 0 0 00:00:00 0

Copyright © 2016 beroNet GmbH, Germany
 
Thanks Eliq, I will check with Beronet
 
The two phone numbers in the first post...one is 11 digits 07098253096, and one is 10 digits 0743128887. Is there an extra digit in the first one?
 
The two phone numbers in the first post...one is 11 digits 07098253096, and one is 10 digits 0743128887. Is there an extra digit in the first one?
@leejor - Thanks you for the reply. First one is mobile number and second one is land phone number. They have set different digits for two type of numbers.
 
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