François Lepage
Customer
- Joined
- Sep 23, 2018
- Messages
- 33
- Reaction score
- 2
Hi,
I am migrating to 3CX from another solution.
I use 2-digit extensions and I am trying to minimize changes for my employees.
One person use to have the 88 extension number, which happen to be a system extension in 3CX for the fax system. I'm trying to keep that extension assigned to her.
How can I re-assign that system extension to let's say 55? I have noticed parameter FAXOVEREMAILGATEWAY being set to the fax extension 88. Changing this seems to works in terms of system extension monitoring on the dashboard but I can't seems to also have the extension 55 listed in the configuration manu "Fax extension" at the same time. I tried rebooting a few times, but still no chance.
Help would be greatly appreciated.
François
I am migrating to 3CX from another solution.
I use 2-digit extensions and I am trying to minimize changes for my employees.
One person use to have the 88 extension number, which happen to be a system extension in 3CX for the fax system. I'm trying to keep that extension assigned to her.
How can I re-assign that system extension to let's say 55? I have noticed parameter FAXOVEREMAILGATEWAY being set to the fax extension 88. Changing this seems to works in terms of system extension monitoring on the dashboard but I can't seems to also have the extension 55 listed in the configuration manu "Fax extension" at the same time. I tried rebooting a few times, but still no chance.
Help would be greatly appreciated.
François