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- Sep 17, 2018
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Good Day Everyone,
I am new to the forum. My setup is on Azure using version Professional Annual 15.5.15502.6.
We have VPN between the office network with Azure 3CX VM.
The issue I am having now is Ring Group. I have a Ring Group with 4 extension using SPA504G with "All Rinig". The problem is when we dial to the Ring Group, not all phone ring. Sometime none of the phone ring, sometime 1, sometime 2, sometime 3, and sometime 4.
I already change the re-register time to 60 second and still does not work.
<Register_Expires_1_ group="Ext_1/Proxy_and_Registration">60</Register_Expires_1_>
<Subscribe_Expires group="Attendant_Console/General">60</Subscribe_Expires>
Any chance to fix this without changing the phones?
Thanks,
Tom
I am new to the forum. My setup is on Azure using version Professional Annual 15.5.15502.6.
We have VPN between the office network with Azure 3CX VM.
The issue I am having now is Ring Group. I have a Ring Group with 4 extension using SPA504G with "All Rinig". The problem is when we dial to the Ring Group, not all phone ring. Sometime none of the phone ring, sometime 1, sometime 2, sometime 3, and sometime 4.
I already change the re-register time to 60 second and still does not work.
<Register_Expires_1_ group="Ext_1/Proxy_and_Registration">60</Register_Expires_1_>
<Subscribe_Expires group="Attendant_Console/General">60</Subscribe_Expires>
Any chance to fix this without changing the phones?
Thanks,
Tom