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- Oct 5, 2018
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hello,
I have the same issue as below:
https://www.3cx.com/community/threads/cant-hear-the-caller-with-yeahlink-dect.56000/
I have a yealink W56P dect base station with W56H phone. the dect base station and phone are NOT on the same LAN, they connect via STUN. I followed the procedures as per 3cx description. provisioning works and registration too. when I call via my android app or iphone app, the dect rings and when I take the call people hear me, yet I cannot hear them.
I already tried clicking the "PBX delivers audio box "but no luck.
besides that I also face the strange thing that after auto provisioning the base station I can't log in anymore with admin admin, but no idea what username and password it became. I tried the extension nr and password I set up in 3cx management but no luck
important to know is that my 3cx server is in a DMZ zone so no ports are blocked, and when I perform the firewall test via management tool all is green. not sure on the client side (dect) I need to open ports? because I didn't need to do that with the fixed yealink T46S phone, which is also configured via STUN, and in the same network
I have the same issue as below:
https://www.3cx.com/community/threads/cant-hear-the-caller-with-yeahlink-dect.56000/
I have a yealink W56P dect base station with W56H phone. the dect base station and phone are NOT on the same LAN, they connect via STUN. I followed the procedures as per 3cx description. provisioning works and registration too. when I call via my android app or iphone app, the dect rings and when I take the call people hear me, yet I cannot hear them.
I already tried clicking the "PBX delivers audio box "but no luck.
besides that I also face the strange thing that after auto provisioning the base station I can't log in anymore with admin admin, but no idea what username and password it became. I tried the extension nr and password I set up in 3cx management but no luck
important to know is that my 3cx server is in a DMZ zone so no ports are blocked, and when I perform the firewall test via management tool all is green. not sure on the client side (dect) I need to open ports? because I didn't need to do that with the fixed yealink T46S phone, which is also configured via STUN, and in the same network