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- Oct 15, 2018
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Greetings all! I've received the email "ordering" me to upgrade my 3CX Windows system from v14 to the current v15 or suffer the consequences regarding license deactivation. I have two questions:
1) I've heard that a simple restart of the Windows server (the Hyper-V guest VM or the host) will attempt reactivation, which will fail due to the expired certificates, and reduce my 3CX to the free mode. Is this true? It doesn't seem plausible to me. Can anyone confirm?
2) I'm happy to upgrade using the simple-sounding backup-restore process provided by 3CX, and I know about the port changes. But how can I be sure my system will still function? We use many "unsupported" phones, and the SIP provider is not on the supported list. (Even though all this was set up by a 3CX Reseller who is no longer in the picture.) On the plus side, it's a very basic system using no advanced features, everything is standard SIP, and has worked fine for 4 years using manual provisioning, which we're fine with. There doesn't seem to be a way to test or undo this upgrade. Can anyone confidently recommend I just go for it?
Thanks for any insights.
1) I've heard that a simple restart of the Windows server (the Hyper-V guest VM or the host) will attempt reactivation, which will fail due to the expired certificates, and reduce my 3CX to the free mode. Is this true? It doesn't seem plausible to me. Can anyone confirm?
2) I'm happy to upgrade using the simple-sounding backup-restore process provided by 3CX, and I know about the port changes. But how can I be sure my system will still function? We use many "unsupported" phones, and the SIP provider is not on the supported list. (Even though all this was set up by a 3CX Reseller who is no longer in the picture.) On the plus side, it's a very basic system using no advanced features, everything is standard SIP, and has worked fine for 4 years using manual provisioning, which we're fine with. There doesn't seem to be a way to test or undo this upgrade. Can anyone confidently recommend I just go for it?
Thanks for any insights.