KGS Jewels
Customer
- Joined
- Sep 27, 2018
- Messages
- 4
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Hello,
I am new on 3CX and had gone through the following thread link but still facing the problem with phone registration.
Following are the installation details
3CX Version: 15.5.0
Server Installation Location: Google VM
Number of Extensions: 20
Extension configured through STUN
Firewall: Sonicwall TZ300
Initially, when I tried, I am able to configure 3 extensions and all 3 are registered. But after some time only one extension is working and other are not registering.
As mentioned in the thread, I had change SIP port and RTP at 3CX Phone Provisioning console with increment and set net rule in firewall to forward the RTP and SIP port to mapped Extension.
Phone 1 SIP: 5067 RTP: 14040-14059
Phone 2: SIP: 5069 RTP: 14080-14099
Phone 3: SPI: 5078 RTP: 14260-14279
But only one extension is registering.
Need help to configure the same.
Thank you,
Monil
I am new on 3CX and had gone through the following thread link but still facing the problem with phone registration.
Following are the installation details
3CX Version: 15.5.0
Server Installation Location: Google VM
Number of Extensions: 20
Extension configured through STUN
Firewall: Sonicwall TZ300
Initially, when I tried, I am able to configure 3 extensions and all 3 are registered. But after some time only one extension is working and other are not registering.
As mentioned in the thread, I had change SIP port and RTP at 3CX Phone Provisioning console with increment and set net rule in firewall to forward the RTP and SIP port to mapped Extension.
Phone 1 SIP: 5067 RTP: 14040-14059
Phone 2: SIP: 5069 RTP: 14080-14099
Phone 3: SPI: 5078 RTP: 14260-14279
But only one extension is registering.
Need help to configure the same.
Thank you,
Monil