lkjencin
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- Joined
- Mar 4, 2018
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OK, I know this is a stupid question.
I have two DIDs at Flowroute. One is the main number for the switchboard. The second number (ending in 2264) rings directly to my extension 00. I have set this up as follows: I have one trunk in 3CX called Flowroute. The main trunk number is the switchboard. Both DIDs are listed in the DIDs tab of the Flowroute trunk. Under inbound rules, I tell 3CX that all calls to the second number (*2264) should forward to my extension. It works great.
Now I want to be able to dial out from my extension and have Flowroute use the second number 2264 to make the call. I understand that I should be able to create an outbound rule saying that calls from extension 00 should use a particular route. The problem is that the only route I have is Flowroute, which seems to be routing everything from the main switchboard number. How do I create the correct outbound rule?
I have two DIDs at Flowroute. One is the main number for the switchboard. The second number (ending in 2264) rings directly to my extension 00. I have set this up as follows: I have one trunk in 3CX called Flowroute. The main trunk number is the switchboard. Both DIDs are listed in the DIDs tab of the Flowroute trunk. Under inbound rules, I tell 3CX that all calls to the second number (*2264) should forward to my extension. It works great.
Now I want to be able to dial out from my extension and have Flowroute use the second number 2264 to make the call. I understand that I should be able to create an outbound rule saying that calls from extension 00 should use a particular route. The problem is that the only route I have is Flowroute, which seems to be routing everything from the main switchboard number. How do I create the correct outbound rule?