rudek
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- Joined
- May 15, 2012
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- 22
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Hi all,
I have spent many hours searching on the forum but could not find a solution for the following setup:
- We have multiple IP phones by Htek and Snom as well as a few 3CX softphones
- we have 3 companies served by the same VoIP provider Peoplefone, we have 3 separate trunks each with an external call number (say A, B and C), one for each of the 3 companies
- we have multiple IVRs setup for each company to deal with voice instructions for In/Out of office hours
How can we setup 3 BLF buttons on the phones to do the following:
1) when someone rings number B from the outside, the second BLF button should blink to indicate that someone called company B. Similar for A and C, of course
2) when we want to call out, press one of the 3 buttons first to select one of the trunks to call out, so that the callee sees the correct number of the correct company (as set in the 3 outbound rules, one for each trunk) and then either type a number or use the phonebook to call
Thanks in advance,
Rudek
I have spent many hours searching on the forum but could not find a solution for the following setup:
- We have multiple IP phones by Htek and Snom as well as a few 3CX softphones
- we have 3 companies served by the same VoIP provider Peoplefone, we have 3 separate trunks each with an external call number (say A, B and C), one for each of the 3 companies
- we have multiple IVRs setup for each company to deal with voice instructions for In/Out of office hours
How can we setup 3 BLF buttons on the phones to do the following:
1) when someone rings number B from the outside, the second BLF button should blink to indicate that someone called company B. Similar for A and C, of course
2) when we want to call out, press one of the 3 buttons first to select one of the trunks to call out, so that the callee sees the correct number of the correct company (as set in the 3 outbound rules, one for each trunk) and then either type a number or use the phonebook to call
Thanks in advance,
Rudek