- Joined
- Apr 20, 2016
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- 120
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- 35
I have a small call center with the users setup as a group, I have one of the members as a manager. Is there a way to allow this manager of the group to allow access to call recordings but only for his group? He has access to the admin console but doesn't see the call recordings.
I do have his extension checked to allow access to management console and Allow downloads of call recordings.
Under the phone provisioning tab he has access to call recordings under 3CX client but can only see his own recordings.
I do have his extension checked to allow access to management console and Allow downloads of call recordings.
Under the phone provisioning tab he has access to call recordings under 3CX client but can only see his own recordings.