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- Oct 17, 2018
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Hello, our company has just started to look into using 3cx, both on mobile, and also using the web client.
So far we are well pleased, but one issue I've found that when I call my bank self service number, it connects just fine, but sending DTMF does not, at least not for me. The tones are generated, fed back to my head phones, but are not heard by the B-party, the bank IVR, nothing happens. The same test from the mobile client works just fine, and as expected. Apologies if this has been asked and answered before, I did search the forums.
Laptop is using Linux Mint, Tara, FireFox 62.0.3, not that I would think that it matters per-se.
Would appreciate any input you might have.
Best Regards,
/Dennis
So far we are well pleased, but one issue I've found that when I call my bank self service number, it connects just fine, but sending DTMF does not, at least not for me. The tones are generated, fed back to my head phones, but are not heard by the B-party, the bank IVR, nothing happens. The same test from the mobile client works just fine, and as expected. Apologies if this has been asked and answered before, I did search the forums.
Laptop is using Linux Mint, Tara, FireFox 62.0.3, not that I would think that it matters per-se.
Would appreciate any input you might have.
Best Regards,
/Dennis