smartek
Customer
- Joined
- Jan 12, 2016
- Messages
- 54
- Reaction score
- 22
Hi,
I have multiple users in a ring group. A call reaches this ring group if the receptionist didn't answer the phone (for whatever reason).
Now each member of this group will have different office hours, and they are often outside so they use 3CX on their smartphones. The problem is the following : if I call one of them with their direct number and it's outside of their office hours, I land on their voicemail (normal). But if I call the receptionist, and she doesn't answer, they will have a call on there smartphone regardless if it's their office hours or not.
Isn't there a way that a ring group only rings users during there office hours and not outside of their office hours ?
I have multiple users in a ring group. A call reaches this ring group if the receptionist didn't answer the phone (for whatever reason).
Now each member of this group will have different office hours, and they are often outside so they use 3CX on their smartphones. The problem is the following : if I call one of them with their direct number and it's outside of their office hours, I land on their voicemail (normal). But if I call the receptionist, and she doesn't answer, they will have a call on there smartphone regardless if it's their office hours or not.
Isn't there a way that a ring group only rings users during there office hours and not outside of their office hours ?