Shawn
Free User
- Joined
- Feb 2, 2017
- Messages
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i'm installing a brand new fanvil x4 on my newly updated to 15.5.15502.6 environment. i do a factory reset on the phone and connected to the network. it shows up in the 3cx phones tab as a new phone. i assigned it to an extension but nothing happens. i'm not doing anything out of the ordinary here on this phone. no custom template or anything. i'm just trying to get it to provision but it's not working.
in the phone's web ui under autoprovision > static provisioning server address, i have the following:
http://172.16.35.200:5000/provisioning/djj5wfd7a0n/
but the configuration file name section is blank
on other phones that are provisioned correctly, the configuration file name section has a "MAC address".cfg file in it.
any ideas as to what is going on here? i can put a .cfg file name in that field and i'd imagine it would provision but i'm not sure if i use the mac address of the new phone, there would be a .cfg file for it.
is there a place to check presence of these MACaddress.cfg files on the server
what should i do from here?
in the phone's web ui under autoprovision > static provisioning server address, i have the following:
http://172.16.35.200:5000/provisioning/djj5wfd7a0n/
but the configuration file name section is blank
on other phones that are provisioned correctly, the configuration file name section has a "MAC address".cfg file in it.
any ideas as to what is going on here? i can put a .cfg file name in that field and i'd imagine it would provision but i'm not sure if i use the mac address of the new phone, there would be a .cfg file for it.
is there a place to check presence of these MACaddress.cfg files on the server
what should i do from here?