The "Randomize music on hold per call" option will pick one file per call and repeat it while the "Randomize music on hold per day" will pick a random file and play that for the day.There doesn't seem to be documentation on MoH, so forgive me. Is it correct that Randomize Playback merely picks one Music file and repeats it over and over? Or will it randomize the order of the available files?
I am afraid you will need to re-install using the latest installer to get everything working. Just perform a full backup of the system and save it to a non 3CX location. The uninstall the phone system and re-install using the latest installer and your backup. You can get the latest installer from here: https://www.3cx.com/phone-system/download-links/So, I'm thinking there has to be a better way. Perhaps a patch we can run manually without introducing down time into our system? Is it simply installing the service, as I see the associated .exe is there?
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