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- Oct 18, 2018
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Hello,
We have recently changed over are phone system to 3CX and have purchased around 60 Fanvil x4 phones. We have successfully set up all of them apart from 4 of them, whenever we try to assign an extension to these phones no thing happens.
The phones appear in the Phones tab and upon assigning them to an extension we are taken to said extension page, where we OK it. Which has worked for all our other phones. After 5 minutes these phone havent changed at all, and still appear on the Phones tab as New. But they are assigned to the ext. still. We have to remove the phones from the ext. before trying again.
We have attempted resetting the phone with Post mode, removing both the phones and ext. and have had no success.
Any ideas would be great.
Mark
We have recently changed over are phone system to 3CX and have purchased around 60 Fanvil x4 phones. We have successfully set up all of them apart from 4 of them, whenever we try to assign an extension to these phones no thing happens.
The phones appear in the Phones tab and upon assigning them to an extension we are taken to said extension page, where we OK it. Which has worked for all our other phones. After 5 minutes these phone havent changed at all, and still appear on the Phones tab as New. But they are assigned to the ext. still. We have to remove the phones from the ext. before trying again.
We have attempted resetting the phone with Post mode, removing both the phones and ext. and have had no success.
Any ideas would be great.
Mark