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- Nov 13, 2018
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Okay, I will try to keep this short. My wife and I are in the process of opening a small office. Right now, it's just the two of us, she handles front desk things, I handle the rest. We are going to be adding more people to the office in the coming months, but for now, it's just the two of us. I don't have the money to install a large phone system, also, our lease at this location is a short-term one and we hope to move in the spring so I don't want to spend money on installing any large systems. We DO have fiber optic internet though, so I was thinking some kind of VOIP system would be perfect.
I made a Reddit post stating that I was looking for advice on finding a Softphone or VOIP phone that we could use with our computers. I would like to not have my personal cell phone as the main business line as the line between business and personal life can get blurred REALLY fast. 3CX was the only response my post received, so I hopped over and decided to give the free trial a go.
And now I feel like a damn idiot. Maybe it's because I'm also in the middle of studying for my exams to sell securities and all of the regulations that go with that. Maybe it's because I'm not as young as I used to be and technology keeps advancing. Maybe it's because I actually am an idiot, but I'm lost.
What I'm looking for:
I've seen a couple of places say that 3CX is one of the most user-friendly, and I'm not trying to knock it, but if this is the most, then boy am I glad I haven't tried anyone else because I would probably be in the fetal position crying right now.
Sorry, this was longer than I planned. Sorry that I'm also seemingly an idiot, but I have absolutely ZERO experience with this kind of technology.
Thank you.
I made a Reddit post stating that I was looking for advice on finding a Softphone or VOIP phone that we could use with our computers. I would like to not have my personal cell phone as the main business line as the line between business and personal life can get blurred REALLY fast. 3CX was the only response my post received, so I hopped over and decided to give the free trial a go.
And now I feel like a damn idiot. Maybe it's because I'm also in the middle of studying for my exams to sell securities and all of the regulations that go with that. Maybe it's because I'm not as young as I used to be and technology keeps advancing. Maybe it's because I actually am an idiot, but I'm lost.
What I'm looking for:
- A way to place calls on our computers
- A real phone number that people can call us back
- Voicemail is a MUST for this
- Voicemail is a MUST for this
- Multiple users (It's just my wife and me right now, but we are expanding)
- Text messaging (Would be REALLY REALLY nice though)
- A single bill so I'm not paying for VoIP and a phone
- Integration with a CRM or ATS (I'm kind of meh about this, but if it does it, then yay)
- The ability to transfer calls (my wife answers, she can transfer it to me, etc)
I've seen a couple of places say that 3CX is one of the most user-friendly, and I'm not trying to knock it, but if this is the most, then boy am I glad I haven't tried anyone else because I would probably be in the fetal position crying right now.
Sorry, this was longer than I planned. Sorry that I'm also seemingly an idiot, but I have absolutely ZERO experience with this kind of technology.
Thank you.