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- Nov 15, 2018
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Hey guys, hoping for some ideas with this one!
The issue we're having is occasionally (seemingly at random) when placing external phone calls the phone is receiving a 'network error' and the call drops. The call keeps ringing through to the other end and when picked up is blank. The other issue that's happening is that all phones are dropping their registration throughout the day and must be factory reset or restarted to come good again. Some phones seem to be experiencing this much more than others. The main issue is with the phones dropping registration as it's happening very frequently.
- Running all Cisco SPA525G phones.
Event log is full of this for many different extensions:
Extension 627 is registered, contact: sip:[email protected]:5061;transport=tcp
Extension 627 is unregistered, removed contact: sip:[email protected]:5070;transport=tcp
Happy to provide additional info.
The issue we're having is occasionally (seemingly at random) when placing external phone calls the phone is receiving a 'network error' and the call drops. The call keeps ringing through to the other end and when picked up is blank. The other issue that's happening is that all phones are dropping their registration throughout the day and must be factory reset or restarted to come good again. Some phones seem to be experiencing this much more than others. The main issue is with the phones dropping registration as it's happening very frequently.
- Running all Cisco SPA525G phones.
Event log is full of this for many different extensions:
Extension 627 is registered, contact: sip:[email protected]:5061;transport=tcp
Extension 627 is unregistered, removed contact: sip:[email protected]:5070;transport=tcp
Happy to provide additional info.
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