Melvin_XIII
Customer
- Joined
- Oct 25, 2016
- Messages
- 33
- Reaction score
- 1
Hello,
Our customers are looking for a way of using a holiday prompt with the option of speaking on a voicemail. Now I can set up all of this in a Call Flow. However if I do that I need to get the recording from the customers every time they want to change it.
Ideally I would like to have a way for them to record the message, either in the web interface or by dialling a number, and the Call Flow I write for the Voicemail automatically accesses that recording. Is there a way of doing this? do you have other suggestions how to implement such a solution?
Thanks in advance
Our customers are looking for a way of using a holiday prompt with the option of speaking on a voicemail. Now I can set up all of this in a Call Flow. However if I do that I need to get the recording from the customers every time they want to change it.
Ideally I would like to have a way for them to record the message, either in the web interface or by dialling a number, and the Call Flow I write for the Voicemail automatically accesses that recording. Is there a way of doing this? do you have other suggestions how to implement such a solution?
Thanks in advance