Perino
Forum User
- Joined
- Nov 21, 2018
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Hello,
we are working with 3CX since two months and are really satisfied. Since a few days, incoming calls with extension, are not routed to their extension anymore. They are going all to the 000 extension, which is our main (Secretary) extension.
What could be the problem, that incoming calls e.g. XXXXXXXXX-XXX are not directly transfered to their extension?
Thanks, Perino
we are working with 3CX since two months and are really satisfied. Since a few days, incoming calls with extension, are not routed to their extension anymore. They are going all to the 000 extension, which is our main (Secretary) extension.
What could be the problem, that incoming calls e.g. XXXXXXXXX-XXX are not directly transfered to their extension?
Thanks, Perino