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- Nov 21, 2018
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I am considering switching our business phone system to a lower cost solution. I am in the process of evaluating systems. I installed 3CX, registered with the provided keys.
I registered with a sip provider and setup a trunk. I setup a couple of extensions and tried registering a phone. Shortly after that the 3CX management console turned some items red and told me there was some problem with the network registration (I forgot exact message). I logged out and tried to log back in but it has been giving me this message: "Login access denied. Too many incorrect login attempts. Try later or contact the Administrator."
I have not made any incorrect login attempts because my password is stored in Lastpass. I have not got to the point of making a phone call yet.
I tried to login with chrome and Firefox to https://customer.3cx.com and I am getting this error:
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
I am evaluating 3CX because I though a commercial solution would be more reliable but not sure who thought it is a great idea that if the system thinks there is a problem with the registration/keys that the business's phone system should be shut down.
We have a main office (A) and 2 satellite offices (B and C) which are connected via VPN tunnels. All IP traffic is routed out through the main office. We have multiple public IPs. Traffic from office A goes out on public IP .101, from B it exits on .102 while the 3CX traffic exits on .103.
Is the issue related to the above? Anyone with any ideas? I wanted to see if a solution is possible before moving on to something else. I cannot install a system that may shutdown our phone system for no reason.
I registered with a sip provider and setup a trunk. I setup a couple of extensions and tried registering a phone. Shortly after that the 3CX management console turned some items red and told me there was some problem with the network registration (I forgot exact message). I logged out and tried to log back in but it has been giving me this message: "Login access denied. Too many incorrect login attempts. Try later or contact the Administrator."
I have not made any incorrect login attempts because my password is stored in Lastpass. I have not got to the point of making a phone call yet.
I tried to login with chrome and Firefox to https://customer.3cx.com and I am getting this error:
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
I am evaluating 3CX because I though a commercial solution would be more reliable but not sure who thought it is a great idea that if the system thinks there is a problem with the registration/keys that the business's phone system should be shut down.
We have a main office (A) and 2 satellite offices (B and C) which are connected via VPN tunnels. All IP traffic is routed out through the main office. We have multiple public IPs. Traffic from office A goes out on public IP .101, from B it exits on .102 while the 3CX traffic exits on .103.
Is the issue related to the above? Anyone with any ideas? I wanted to see if a solution is possible before moving on to something else. I cannot install a system that may shutdown our phone system for no reason.