- Joined
- Dec 10, 2018
- Messages
- 172
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- 52
hello,
I am searching why, in the extension forwarding rules exceptions, there is no option to just accept the call.
Let me explain the situation :
I am trying to whitelist some DID numbers outside of office hours to a certain extension (lets say extension 3000).
The best I have found is to create a dummy extension (999 for exemple), place the office hours schedule on this 999 extension, and put a exception rule who forward calls from specifi DID whatever office hours are to the right extension (3000).
It works, but it means I have to doube all the extensions where I want to do this and it seems quite painful and not very clean way of doing.
If there was an option in the extension forwarding rules exceptions to just accept the call it would have been more easy and clean.
What do you think about this ? how I can do it in a more proper way ?
regards,
Clément
ps : btw I have a second solution which is whitelist theses DID in inbound rules but that would forward all incoming call from theses specifics DID to a certain extension, preventing them calling another extension. + it make the whitelist on every extensions using this trunk which is something I dont want...until now the workaround I have mention before is the best I have found.
I am searching why, in the extension forwarding rules exceptions, there is no option to just accept the call.
Let me explain the situation :
I am trying to whitelist some DID numbers outside of office hours to a certain extension (lets say extension 3000).
The best I have found is to create a dummy extension (999 for exemple), place the office hours schedule on this 999 extension, and put a exception rule who forward calls from specifi DID whatever office hours are to the right extension (3000).
It works, but it means I have to doube all the extensions where I want to do this and it seems quite painful and not very clean way of doing.
If there was an option in the extension forwarding rules exceptions to just accept the call it would have been more easy and clean.
What do you think about this ? how I can do it in a more proper way ?
regards,
Clément
ps : btw I have a second solution which is whitelist theses DID in inbound rules but that would forward all incoming call from theses specifics DID to a certain extension, preventing them calling another extension. + it make the whitelist on every extensions using this trunk which is something I dont want...until now the workaround I have mention before is the best I have found.