Colin911
Customer
- Joined
- Dec 9, 2018
- Messages
- 64
- Reaction score
- 3
Hello,
How do I get an extension to work inside and outside the LAN?
I have a VM running 3cx inside my LAN (all ports open correctly and firewall test runs fine).
If I install the 3cx client on my cell phone an scan the QR code, the extension works fine inside the LAN. But as soon as I disconnect from the LAN (and use my data connection) and try to connect I cannot. (The "connect using 3g option is on")
If I try to provision the softphone by scanning the QR code while not on the internal lan I get the following Provisioning error: "PBX could not be reached. Connection time out.
Thanks
How do I get an extension to work inside and outside the LAN?
I have a VM running 3cx inside my LAN (all ports open correctly and firewall test runs fine).
If I install the 3cx client on my cell phone an scan the QR code, the extension works fine inside the LAN. But as soon as I disconnect from the LAN (and use my data connection) and try to connect I cannot. (The "connect using 3g option is on")
If I try to provision the softphone by scanning the QR code while not on the internal lan I get the following Provisioning error: "PBX could not be reached. Connection time out.
Thanks