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Solved Unable to log in. Server error

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Rommel Otero

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Nov 14, 2018
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Hello @Rommel Otero

Can you please check again and let me know if you still face the issue?
 
Hello, now Im able to log In, could you tell what happend? and if it happends again is there a way to contact you to solve this more directly?
 
Glad to see the issue has been resolved. The instance needed a reboot as it was not responding.
Since this is a free hosted instance i am afraid that you will need to post here or create a ticket with our support department to get this sorted.
If this is a high traffic machine i would recommend relocating it to a hosted instance of your own with the appropriate specs. The free instances are running on the smallest google instances that are not suited for high volume systems. Moving it to your own instance will also give you better control of the phone system.
 
Thank you for your assistand
 
Glad to see the issue has been resolved. The instance needed a reboot as it was not responding.
Since this is a free hosted instance i am afraid that you will need to post here or create a ticket with our support department to get this sorted.
If this is a high traffic machine i would recommend relocating it to a hosted instance of your own with the appropriate specs. The free instances are running on the smallest google instances that are not suited for high volume systems. Moving it to your own instance will also give you better control of the phone system.
Hello. I am having the same exact issue. The FQDN is https://upw.3cx.us.

Thanks.
 
Glad to see the issue has been resolved. The instance needed a reboot as it was not responding.
Since this is a free hosted instance i am afraid that you will need to post here or create a ticket with our support department to get this sorted.
If this is a high traffic machine i would recommend relocating it to a hosted instance of your own with the appropriate specs. The free instances are running on the smallest google instances that are not suited for high volume systems. Moving it to your own instance will also give you better control of the phone system.
Having problem at https://controlacustico.3cx.com.br/#/login login error
can you help us?
 
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